Microsoft Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. It is a cloud-based business applications platform that combines components of customer relationship management and enterprise resource planning, along with productivity applications and artificial intelligence tools.
The Power Platform is a collective term for multiple Microsoft products, provide the means to help people easily manipulate, surface, automate and analyze data and can be used with Office 365 and Dynamics 365.
The Microsoft Power Platform is more than the sum of its parts. Connect them together—and to Office 365, Dynamics 365, Azure, and hundreds of other apps—and build end-to-end business solutions.
Get a single, shared view of your customers. With knowledge of your customers’ history, interests, and even frustrations, you can begin to serve up experiences better tailored to their needs and elevate how they see your brand.